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Telstra boss Andy Penn acknowledged his company has problems - Business Insider Australia;

Telstra boss Andy Penn acknowledged his company has problems - Business Insider Australia

Business Insider AustraliaTelstra boss Andy Penn acknowledged his company has problemsBusiness Insider AustraliaTelstra CEO Andy Penn says he's reading the comments of customers frustrated with the company's repeated internet failures. Returning to social media for the first time since the telco's latest internet meltdown on Friday, Penn tweeted on Tuesday ...and more »

'Maybe I should charge YOU': Furious Telstra customers claim they are spending hours on the phone to try and get ... - Daily Mail;

'Maybe I should charge YOU': Furious Telstra customers claim they are spending hours on the phone to try and get ... - Daily Mail

Daily Mail'Maybe I should charge YOU': Furious Telstra customers claim they are spending hours on the phone to try and get ...Daily MailFive days after a huge network outage and some Telstra customers are claiming they are still without internet access and can't get through to anyone in a call centre to tell them about it. Phil Smith, from Kincumber on New South Wales' Central Coast, ...and more »

Telstra outage continues as internet service complaints rise across Australia - ABC Online;

Telstra outage continues as internet service complaints rise across Australia - ABC Online

ABC OnlineTelstra outage continues as internet service complaints rise across AustraliaABC OnlineAs Telstra grapples with more network issues, the latest figures from Australia's Telecommunication Ombudsman shows complaints about internet issues are on the rise. Key points: Customers continue to complain of Telstra network issues; Overall internet ...and more »

Telstra customers still without internet, despite claiming network issues are fixed - ABC Technology and Games

Telstra customers still without internet, despite claiming network issues are fixedABC Technology and GamesELEANOR HALL: Well, while the Coalition is offering more money to deal with problems in mobile phone coverage, Telstra customers are furious about their internet service. Irate customers have told The World Today that a network outage that the company ...and more »

Telstra customers forced to reset modems after NBN, ADSL outage - ZDNet;

Telstra customers forced to reset modems after NBN, ADSL outage - ZDNet

ZDNetTelstra customers forced to reset modems after NBN, ADSL outageZDNetThe effects from Telstra's outage of National Broadband Network (NBN) and ADSL services on Friday continue to be experienced, with some customers complaining over social media that they still cannot connect. 85 percent of voters support the NBN.and more »

Telstra apologises for further network disruption - Delimiter;

Telstra apologises for further network disruption - Delimiter

DelimiterTelstra apologises for further network disruptionDelimiternews Telstra has apologised to customers for disruptions to services since last week, and offered advice to those still suffering issues. Since last Thursday, the firm said, some of its NBN and ADSL customers have experienced disruptions to voice and ...and more »

Internet not working? Try again tomorrow, Telstra tells customers - The Sydney Morning Herald;

Internet not working? Try again tomorrow, Telstra tells customers - The Sydney Morning Herald

The Sydney Morning HeraldInternet not working? Try again tomorrow, Telstra tells customersThe Sydney Morning HeraldTelstra customers who have been without internet access for days have been told they might have to wait another 24 hours until they are reconnected. The telecommunications giant suffered a massive network meltdown on Friday in which thousands of ADSL ...and more »

Telstra 'wrong' to claim outages are fixed - The New Daily;

Telstra 'wrong' to claim outages are fixed - The New Daily

The New DailyTelstra 'wrong' to claim outages are fixedThe New DailyTelstra is again being blasted by furious customers experiencing network outages, many of whom say the telco was “wrong” to announce that its coverage was fixed. On Friday morning, Telstra confirmed its network had experienced widespread outages ...and more »

'Welcome on board the Telstra five day hell': Furious customers are still without internet days after a network ... - Daily Mail;

'Welcome on board the Telstra five day hell': Furious customers are still without internet days after a network ... - Daily Mail

Daily Mail'Welcome on board the Telstra five day hell': Furious customers are still without internet days after a network ...Daily MailTelstra customers say they still have no internet access four days after Friday's network failure - but the company claims the issue has been resolved. The telecommunication giant said the network meltdown which left thousands without internet and ...and more »

Customers say Telstra outage is ongoing, though company claims it's fixed - ABC Technology and Games;

Customers say Telstra outage is ongoing, though company claims it's fixed - ABC Technology and Games

ABC Technology and GamesCustomers say Telstra outage is ongoing, though company claims it's fixedABC Technology and GamesTONY EASTLEY: No internet, no customer support and no idea when it's going to be fixed. That's what Telstra customers have told PM after the company's latest outage, which has affected ADSL and NBN customers around the nation since late last week.and more »

Telstra customers dispute claims internet outage fixed, some without service for five days - ABC Online;

Telstra customers dispute claims internet outage fixed, some without service for five days - ABC Online

ABC OnlineTelstra customers dispute claims internet outage fixed, some without service for five daysABC OnlineSome Telstra customers say they have been without an internet connection for up to five days, even though the company claims the latest outage has been fixed. Key points: Third major outage of 2016 began last week; Contrary to the company's statements, ...and more »

Telstra still struggling with fourth big outage this year - iT News;

Telstra still struggling with fourth big outage this year - iT News

iT NewsTelstra still struggling with fourth big outage this yeariT NewsTelstra is slowly bringing its NBN and ADSL customers back onto its network after as much as four days offline for some of its users following a Friday fault. Early on Friday morning reports began flooding in from Telstra broadband users across the ...and more »

Telstra 'must spend more on network' - NEWS.com.au

Telstra 'must spend more on network'NEWS.com.auTelstra must spend more money on its network or risk losing customers, analysts say, after a fifth outage hit the telco giant's network on Sunday. Telstra's network is back up and running on Monday following the latest problem, which the company blamed ...and more »

Telstra customers complaining they are still without internet despite the telco claiming the issue is fixed - NEWS.com.au;

Telstra customers complaining they are still without internet despite the telco claiming the issue is fixed - NEWS.com.au

NEWS.com.auTelstra customers complaining they are still without internet despite the telco claiming the issue is fixedNEWS.com.auTELSTRA just can't seem to get a break, with customers claiming to be without internet for the fourth consecutive day following the latest network outage. The telcos fourth major network outage of the year occurred last Friday and saw 375,000 phone and ...and more »

Telstra says its broadband network is fine now, but customers are still complaining nearly 4 days later - Business Insider Australia;

Telstra says its broadband network is fine now, but customers are still complaining nearly 4 days later - Business Insider Australia

Business Insider AustraliaTelstra says its broadband network is fine now, but customers are still complaining nearly 4 days laterBusiness Insider AustraliaTelstra's NBN and ADSL broadband network remains in disarray, leaving customers across Australia complaining they still don't have internet access yet again on Monday morning. A Telstra spokesperson told Business Insider that the company had fixed the ...and more »

Telstra customers say ADSL and NBN fault still not fixed - The Sydney Morning Herald;

Telstra customers say ADSL and NBN fault still not fixed - The Sydney Morning Herald

The Sydney Morning HeraldTelstra customers say ADSL and NBN fault still not fixedThe Sydney Morning HeraldThe company was struggling to contain the anger of some ADSL and NBN customers who on Monday morning claimed to have been without access for four days. Play Video. Play. Mute. Current Time 0:00. /. Duration Time 0:00. Loaded: 0%. 0:00. Progress: 0 ...and more »

Telstra: Friday outage caused by device fault; Sunday outage by 'faulty hardware' - ZDNet;

Telstra: Friday outage caused by device fault; Sunday outage by 'faulty hardware' - ZDNet

ZDNetTelstra: Friday outage caused by device fault; Sunday outage by 'faulty hardware'ZDNetTelstra's Friday outage of ADSL and National Broadband Network (NBN) connections were due to a "complex" network management device fault, while Sunday's mobile data incident was caused by faulty hardware. "Following disruption to some NBN voice ...and more »

Telstra outages – modem firmware problems? - iTWire

Telstra outages – modem firmware problems?iTWireiTWire has received a tip from an anonymous source over the weekend that claims that Telstra's horror run of outages in 2016 stems from bad firmware in Telstra supplied modems. You can read the inital report from Friday here. You can read the Saturday ...and more »

Telstra Outage Again: Australian Customers Slam Company - Australia Network News;

Telstra Outage Again: Australian Customers Slam Company - Australia Network News

Australia Network NewsTelstra Outage Again: Australian Customers Slam CompanyAustralia Network NewsLast week it was reported that Telco's mobile and broadband network system had a meltdown and now another outage is reported. Telstra customers took to social media to voice their anger. Telco's mobile and broadband networks have services in Sydney, ...and more »

More pain for Telstra customers as telco suffers issues with data services - NEWS.com.au;

More pain for Telstra customers as telco suffers issues with data services - NEWS.com.au

NEWS.com.auMore pain for Telstra customers as telco suffers issues with data servicesNEWS.com.auFURIOUS Telstra customers who have spent days without internet had another reason to vent their outrage today. In the wake of a major network outage on Friday, there were fresh problems with Telstra services. Telstra said the problems on Sunday morning ...and more »